Frequently Asked Questions

 

 

Q1. HOW MUCH FREIGHT MUST MY COMPANY HAVE TO BE ELIGIBLE TO OPEN AN ACCOUNT WITH STREAMLINE SHIPPERS & ASSOCIATES?

There is no volume requirement to open an account. You may use our services at any scale--from less than truckload on up on any of our offered modes of transport.


Q2. CAN WE REVIEW OUR COSTS BEFORE OPENING AN ACCOUNT?

Yes. Simply provide us with examples of your volume, traffic lanes and description of your commodities, and we will be happy to provide you with cost estimates. This helps ensure our ability to evaluate and recommend the best solutions for your company.


Q3. HOW DOES THE CARRIER SELECTION WORK?

We believe that it is important to be able to select from a variety of domestic and international carriers. Understanding that shipments can require special handling or premium service, we negotiate contracts that offer a range of service levels to match your specific requirements from drayage, warehousing, fulfillment on through to final delivery.


Q4. HOW DO I ACCESS INFORMATION ABOUT MY SHIPMENTS?

At Streamline, we believe that communication is key to client success. We have developed many different options to help you access information pertinent to your shipment. These include web based tracking and tracing, automated email alerts, on-demand customer service support and more. Tell us your needs and we will tailor a system to you.


Q5. HOW CAN MY COMPANY OPEN AN ACCOUNT WITH STREAMLINE SHIPPERS?

Opening an account is easy! Simply visit the Contact Us page on this website and enter your information. One of our knowledgeable sales representatives will contact you right away to gather details about your freight and logistics needs. We can begin processing your order immediately at the time of inquiry.


Q6. DO WE NEED TO COMPLETE A CREDIT APPLICATION IN ORDER TO OPEN AN ACCOUNT?

No. Given the current economic climate and challenges with securing a lender, we feel it is important to offer our clients more flexible options that allow you to operate your business in an efficient, cost effective manner. We offer the option to pay via credit card prior to delivery for such instances where clients would prefer not to complete a credit application.


Q7. WHAT ARE SOME OF THE ADVANTAGES TO USING STREAMLINE SHIPPERS & ASSOCIATES FOR MY FREIGHT TRANSPORT AND LOGISTICS NEEDS?

At Streamline, one call does it all. We provide exceptional customer support from your initial pick-up to final delivery, with single source billing, tracing, complete logistics management solutions and accountability--all tied to a single, reliable point of contact. We are your strategic, scalable solutions for all your shipping and logistics needs.